Frequently Asked Questions

Availability varies by age group and location. Infant classrooms often fill several months in advance, while openings for older children may become available sooner. We recommend contacting your preferred location as early as possible to discuss availability, schedule a tour, or join the waitlist if needed.

Complete the enrollment process and pay the non-refundable registration fee along with your first week of tuition. Your space is then held for you until your scheduled start date.

Tuition includes up to 10 hours of care per day, educational programming, classroom supplies, and breakfast, lunch, and an afternoon snack. Our enrichment programs are included at no additional cost, though offerings vary by location. If care is needed beyond 10 hours in a day, an additional fee applies.

Yes. At all locations we accept the Minnesota Child Care Assistance Program (CCAP), Early Learning Scholarships, Child Care Aware for eligible military families, and grants through participating educational institutions. We also offer child care discounts for Creative Kids Academy employees.

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We follow Minnesota Rule 3 teacher-to-child ratios: 4:1 for infants, 7:1 for toddlers, 10:1 for preschool, and 15:1 for school age.

We recommend arriving by 8:30 a.m. so your child can settle in and take part in morning activities and classroom routines. That said, every family runs on a different schedule, and we offer flexible options. If your child has an appointment or needs to come in later, that is no problem at all. We just ask that you let your center know in advance when you can.

Yes. We offer a full-day preschool program at every location. Our STEAM-based curriculum combines hands-on learning, social-emotional development, and kindergarten readiness, and parent-teacher conferences are held twice a year to talk through your child progress.

Learn more about our Preschool Program

What your child needs varies by age, and we will send you a checklist before their first day. Most children need a change of clothes, weather-appropriate outdoor gear, and any age-specific items such as diapers, wipes, formula or breastmilk, a sleep sack or blanket, and bottles.

As children grow and develop, they move up to the next classroom when they are developmentally ready. Before moving up, children spend time visiting their new room, getting to know their new teachers, and becoming comfortable in the new environment. We partner with families every step of the way so the transition is a positive experience for everyone.

Yes. We use the Procare Connect app to keep families connected all day. You will get real-time updates on meals, diapers, naps, activities, milestones, and photos, plus announcements, newsletters, and event reminders. The app also makes it easy to message your child teachers directly.

Yes. Staff receive CPR, First Aid, and emergency preparedness training in accordance with Minnesota licensing requirements, along with ongoing health and safety training throughout the year.

Yes. We can administer prescription medications and certain over-the-counter medications in line with our medication policy. Prescription medication must arrive in its original labeled container, and every medication requires a completed medication form before it can be given. Whether an over-the-counter medication can be administered depends on the type and the instructions provided. Your center director can answer questions about a specific medication.

For safe sleep, only standard one-layer sleep sacks are permitted. If you have a question about a specific sleep sack, please check with your center director before bringing it in.